H&J Alignment And Brakes - Mesquite, Texas

Ash M.

Wow! That’s my overall impression. ?
I made my way into this mechanical ⚙️ shop as I needed brake pads and rotors for my Toyota Tundra. I’m greeted in the front office by a wonderful lady named Nadia. She was courteous, friendly, and attentive. She followed up with me and kept me in the loop all the way from drop off, to the repair estimate to completion. The quality of work performed on my truck ? was also superb ?. The prices are very reasonable, specially if you pay cash ?.
I can’t think of a time where I’ve been anywhere to get my truck repaired and I received this type of superior service. I highly recommend this shop in Mesquite!

Patrick Keller

They did an incredible job on my front end and my brakes! I will highly recommend them.

Ryan Powell

I used to take things here and it was very good but anymore they will tell you on the phone do not make an appointment just show up at a certain time and then when you do show up at that time, they will tell you they have two appointments coming in before you but yet you were just told you you couldn't make appointments as well as very overpriced and extremely rude at the front desk cause they also will get very rude with you when you bring up that you were told that you can't have an appointment you need to show up at that certain time they will get extremely rude with you about how they do have appointment they will tell you to basically F off yeah would never take anything here. I wouldn't even take my tennis shoes there to get the rubber replaced on the bottom of them there's no way I would even recommend this to the person who has a lot of money because they also over price you for things they charge more than if I was to go to somewhere like fire stone, which normally is a little over price, but they charge even more than that to do something suits super simple like an alignment , I would not take anything to them based on customer service and pricing very very unprofessional shop save yourself the time the trouble and the money and go somewhere that is professional and will actually get the job done correctly and will treat you like a good customer

Tommy Kirk

Nadia gives very good customer service. She kept me up on the status and progress of my car. Staff was knowlable and extensive repair of the front end of my Ford edge was taken care of in a reasonable time.

Vorzaw

Nadia did a fantastic job giving me a description of the service and how their shop could provide me service. Initially I was going to go with a shop a little closer by my home, but chose H and J to do my brakes and rotors repair due to how quickly they could assist me and their hourly rate was better than the other shop. Thank you H and J for the help today!

Killer_ice 22

Brought my car in for a noise, it was running and working amazingly. They did “1500$ worth of work” and when I left I almost crashed several time because my steering wheel was locking and in horrible condition, now I am picking my car up with a lot of damages that weren’t there before. Do not come here!

DJ Raider

Fantastic work. Honest Pricing. Best Mechanic I’ve been to in Mesquite area. Entire staff is honest and friendly. Hard to find people like this.

Kim Brown (Kimdagem)

I have an 1998 Oldsmobile Intrigue took my car in there Monday it was ready Monday afternoon but didn't pick it up till Tuesday morning they do great work and their friendly and their kind and all that good stuff but the one thing that really makes me mad is they got in my car and all over the headliner and the sun visor they've got oil black oil on the passenger side and the driver side I gave them a three but they deserve a five but if they hadn't got all the oil all over my headliner and my sun visors they would have got a five

It will never happen again because when I pointed it out to you you said where was nothing you could do about! That's poor business! We. Always took our cars in to you guys for many years . To get it taken care of I had to buy another headliner which cost $350 thank you and you didn't even offer to pay that that was wrong bad business on your behalf you don't get no more of our business now I know you're not missing nothing but you've lost a good customer that bragged about y'all but not anymore